18 June, 2024

BARK Expands BARK Air Network With Domestic and International Service to Five New Destinations and Seven New Routes

BARK, Inc, the leading global omnichannel dog brand,  announced the expansion of BARK Air, the world’s first air travel experience designed specifically for dogs first, and their human companions second, with five new destinations and seven new routes both domestically and internationally in response to customer demand. Building on the momentum since BARK Air first took flight last month between New York (HPN) and Los Angeles (VNY), and New York (HPN) and London (BQH), the company will now help dogs and their humans travel comfortably and conveniently to the metro areas of Paris (LBG), Chicago (MDW), San Francisco/San Jose (SJC), Phoenix (PHX), and Miami/Fort Lauderdale (FXE). Flights for the new routes are available for booking today at DogsFlyFirst.com and begin taking off this October.

New Routes Booking Now

Service Begins

Los Angeles (VNY) to/from London (BQH)

Oct 4, 2024

New York (HPN) to/from Paris (LBG)

Oct 10, 2024

New York (HPN) to/from Chicago (MDW)

Oct 16, 2024

Chicago (MDW) to/from San Francisco/San Jose (SJC)

Oct 17, 2024

New York (HPN) to/from San Francisco/San Jose (SJC)

Nov 22, 2024

Chicago (MDW) to/from Phoenix (PHX)

Nov 23, 2024

Chicago (MDW) to/from Miami/Fort Lauderdale (FXE)

Nov 24, 2024




“The interest and enthusiasm around BARK Air to date have been overwhelming,” said Matt Meeker, Co-Founder and Chief Executive Officer of BARK. “We are excited to expand BARK Air’s service to new cities and through new routes, accommodating customer demand and bringing our unique, stress-free dog-centric travel experience to even more families."

BARK Air takes the white glove experience typical of a human’s first-class experience and redirects all that pampering to pooches – from booking to arrival, to in-flight services and disembarkation, dogs are the VIPs and treated to a positively luxurious, curated experience.

Following booking, humans are contacted by a BARK Air concierge to collect information about each dog and their human’s travel plans to ensure the best possible experience.
On travel day, dogs and their companions arrive at the airport 60 minutes before takeoff for a simple, efficient check-in process where dogs can meet other furry friends on their flight – no crates or stressful lines.
Before boarding, a highly skilled BARK Air concierge will welcome dogs at the gate to help them settle into their experience through socialization and dog-centric cabin preparation. The BARK Air concierge also evaluates each dog to ensure they are enjoying their experience and adapting to the new environment and if additional attention and care are needed prior to boarding or once on board.

CDB Aviation Releases 2023 Sustainability Report

CDB Aviation, a wholly owned Irish subsidiary of China Development Bank Financial Leasing Co. has released its second sustainability report, outlining Environmental, Social and Governance (“ESG”)-related activities for the year 2023.

“I am delighted to present CDB Aviation’s second sustainability report and provide an update on the progress made in building a more sustainable fleet, reducing our emissions, and creating a workforce with the right knowledge and skills to deliver on our sustainability ambition,” commented Jie Chen, CDB Aviation’s Chief Executive Officer.



In 2023, CDB Aviation continued to further embed sustainability into its core strategy, with a focus on the twin pillars of “Managing our Impact” and “Maximizing our Influence” across the business and the broader industry. Key milestones achieved in executing its sustainability strategy:

Further investment in new generation aircraft, increasing the share of the most fuel-efficient and lowest emission types to 50% of its fleet (based on aircraft count);
Completion of the world’s first syndicated Sustainability Linked Loan (“SLL”) in the aircraft leasing industry, executing a $625 million syndicated term loan facility;
Introduction of sustainable investing metrics into its underwriting decision-making process, becoming the first lessor to disclose asset emissions intensity data;
Progress in building a reporting framework, preparing for the more extensive reporting requirements guided by the Corporate Sustainability Reporting Directive (“CSRD”);
Continued industry engagement, working with customers, OEMs, and other stakeholders towards achieving IATA’s Fly Net Zero 2050 goal;
Collaboration with Aviation Leasing Ireland (“ALI”) and Aviation Skillnet, implementing the inniu online sustainability learning platform with sector-specific ESG training;
Completion of ESG and DEI-related training by team members, delivering on the Social key performance indicator (“KPI”) included as one of the three targets under the SLL; and
In 2023, Morningstar Sustainalytics assigned a ‘Low ESG Risk’ rating to CDB Aviation, placing the lessor in the 6th percentile within its industry group in recognition of the level of progress made across a range of sustainability initiatives as well as efforts in building the sustainability agenda.

“Looking to the future, we are encouraged by the strong start we have made in implementing our sustainability strategy into business as usual, both internally and externally, but we remain conscious that lots of hard work lies ahead,” concluded Chen.

Visit www.cdbaviation.aero/sustainability to view the lessor’s ‘Sustainability Report 2023.’


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Porter Airlines doubles capacity on Los Angeles and Las Vegas Routes

Porter Airlines is responding to strong demand for its service by doubling capacity on two key routes from Toronto Pearson International Airport (YYZ), with additional flexibility now available between YYZ and Los Angeles (LAX) and Las Vegas (LAS). The new schedules come into effect on August 29 for Las Vegas, and September 5 for Los Angeles. This provides passengers with more options to plan their travel, including connecting flight itineraries.

Both routes are served by the brand new Embraer E195-E2. The 132-seat aircraft offers 2-by-2 seating, which means no middle seats for any passengers flying Porter, with fast and free WiFi included for everyone.

There are additional connections available on these routes through Porter and its airline partners. Alaska Airlines offers onward travel across the Western U.S. via LAS and LAX, while Porter’s extensive Eastern Canada network and Air Transat’s many European markets serve eastbound passengers from YYZ.

“Porter has seen tremendous demand for these routes since they were launched earlier this year, and we’re committed to providing our passengers with options to personalize their travel experience,” said Edmond Eldebs, senior vice president and chief commercial officer, Porter Airlines. “Our commitment to providing a superior economy product on every flight is resonating with passengers, who are telling us they love the Porter experience.”

Travelling with Porter means an elevated economy experience that no other North American airline can offer, with no middle seats, free premium snacks and complimentary beer and wine.

Passengers travelling in all-inclusive PorterReserve enjoy fresh, healthy meals, pre-mixed cocktails and dedicated airport check-in, early boarding, enhanced legroom, two checked bags and the ability to change flights without a fee. These options are available à la carte with PorterClassic fares.

Route

Departure

Arrival

Toronto-Pearson - Los Angeles

9:40 a.m.

 

12:45 p.m.*

12:03 p.m.

 

3:08 p.m.*

Los Angeles - Toronto-Pearson

1:30 p.m.

 

4:10 p.m.*

9:16 p.m.

 

11:56 p.m.*

Toronto-Pearson - Las Vegas

1:30 p.m.

 

8:40 p.m.*

3:22 p.m.

 

10:44 p.m.*

Las Vegas - Toronto-Pearson

4:20 p.m.

 

11:55 p.m.*

11:40 p.m.

 

7:10 a.m. (next day)*

All times are local. * Signifies new service.



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Textron Aviation expands presence in Australia

Textron Aviation is expanding its footprint in Australia to modernize facilities and increase Cessna, Beechcraft and Hawker parts availability in the region. In addition, Premiair Aviation Maintenance, an Australian service centre acquired by Textron Aviation in 2020, has changed its name to Textron Aviation Australia Pty Ltd. to fully integrate the Perth, Gold Coast and Melbourne facilities into the company’s comprehensive global service network.

Beechcraft, Cessna and Hawker customers receive factory-direct support, maintenance and modifications by Textron Aviation Inc. through its global network of service and parts centres, mobile service units and 24/7 1CALL AOG (aircraft-on-ground) support.

Textron expands aftermarket support in Perth and Melbourne. 


Textron Aviation is moving to larger and modernized facilities at both Jandakot airport in Perth and Essendon Fields airport in Melbourne to grow service capacity and support parts availability in the region.

In Perth, moving Textron Aviation’s Service Center to a larger facility at Jandakot airport provides more space for servicing aircraft — increasing shop capacity and aiding in faster scheduling with minimal down time to keep customers flying. The new facility will also provide more comfortable environments for customers and employees. Textron Aviation expects to be fully operational in the new facility by the end of July 2024.

“Investing in a larger and modern Textron Aviation Service Center facility in Perth allows us to grow our capacity and better assist customers with scheduled maintenance, modifications and aircraft-on-ground support,” said Brian Rohloff, senior vice president, Customer Support. “We take pride in enhancing the customer experience at all of our service locations to keep people moving and help customers evolve their aircraft to fit their missions.”

In Melbourne, the company is adding 5,000 square feet of new parts storage to a facility near Essendon Fields airport, located within five minutes of all major carriers and the Textron Aviation Service Center. The expansion increases parts storage by four times the previous inventory in the region, leading to faster shipments for customers. Textron Aviation is also adding a new in-region parts customer support and warranty team in Melbourne to support all Cessna, Beechcraft and Hawker parts needs. Textron Aviation anticipates being fully functional in the expanded Melbourne facility by the end of June 2024.

“Increasing parts inventory and team members in Australia allows us to respond even faster to customers when they need support,” said Brad White, senior vice president, Global Parts and Distribution. “With more than 1,400 aircraft operating in the region, we’re making this investment in direct response to customer feedback and an increasing demand for parts availability globally.”

United Teams Up with Chicago Bears to Support Special Olympics

United teamed up with the Chicago Bears today at O'Hare International Airport to support Special Olympics, Inc. ("Special Olympics"). Chicago Bears Tight End Cole Kmet worked alongside the airline's Special Olympics Service Ambassadors for the day to help drive awareness of the organization's travel needs.


United launched the Special Olympics Service Ambassador (SOSA) Program in 2019, inviting Special Olympics athletes to work in airports as part-time employees. These employees welcome United customers, helping them locate check-in kiosks, showing them where to drop bags and also how to find TSA PreCheck lines. Beyond the lobby, SOSAs also help travelers with wayfinding, gate recovery, and assist with Agent on Demand. To-date, there are currently 18 SOSA workers at United hubs in Chicago, Houston, Denver and Washington, D.C., with further expansions to follow this year in Los Angeles and San Francisco. The airline has also sponsored Special Olympics Plane Pull® competitions, supported local volunteer events and on a global level, the Special Olympics World Games.


Last year, 4,000 Special Olympics athletes, coaches, Unified partners, and staff from North America traveled across the country and around the globe for sport and educational development, athletic competitions and leadership events. United supports Special Olympics by providing travel to the organization while encouraging its loyalty program members to donate their unused miles through the airline's industry-leading crowdsourcing program, Miles on a Mission. In addition, United's role as a sponsor of Special Olympics' annual Capitol Hill Day events helped to ensure that 49 Special Olympics Programs from 47 states had the opportunity to participate in more than 300 vital meetings between athletes and lawmakers in Washington, DC. Since 2017, United has contributed more than $8.5 million in travel miles and cash to support Special Olympics athletes.

JetBlue Appoints David Marcontell Vice President, Technical Operations

 JetBlue has appointed David Marcontell as the airline’s new vice president, technical operations. Marcontell will lead maintenance, materials, engineering, quality and other operational functions. He will report to Warren Christie, chief operating officer.

Marcontell brings nearly four decades of industry experience to JetBlue. He began his career with the U.S. Air Force as a C-130 maintenance and engineering officer before joining Delta Air Lines, where he held various engineering and procurement positions.


Marcontell then held engineering and operational roles at ABX Air, Boeing, and North-South Airways, before transitioning to Oliver Wyman CAVOK. During his two decades with the aviation advisory firm, he led over 200 engagements globally. In 2021, Marcontell joined Connect Airlines, a pre-revenue carrier, as its founding chief operating officer.

More recently, Marcontell was an expert associate partner at McKinsey & Company, with a focus on airline operations, original equipment manufacturer aftermarket, as well as airline and independent maintenance, repair, and overhaul services.

Saudi Arabia's Air Taxi Trial

In a historic move, Saudi Arabia has successfully conducted its first air taxi trial in Mecca, setting the stage for deployment in the coming years and transforming Hajj transportation for pilgrims.




Led by the General Authority of Civil Aviation (GACA), in collaboration with the Ministry of Transport and Logistics Services, the Ministry of Hajj, the Ministry of Interior, and Front End Limited Company, the trial featured an EH216-S pilotless eVTOL aircraft. Conducted in a low-risk area with protected airspace, this initiative is set to redefine the Hajj experience by enhancing mobility, reducing congestion, and promoting sustainability. 

His Excellency Saleh Al-Jasser, Minister of Transport and Logistics Services, emphasized the trial's impact:  "This groundbreaking trial is a pivotal step towards a faster, more efficient, and sustainable Hajj travel. Saudi Arabia is leveraging pioneering technologies to empower pilgrims with a seamless and sustainable pilgrimage experience.”

The trial provides invaluable insights and technical data to support GACA’s development of an Advanced Air Mobility (AAM) Roadmap, including a robust regulatory framework tailored to provide safe and sustainable air transport solutions for Hajj pilgrims. By significantly reducing travel and delivery times, air taxis can accelerate the mobility of pilgrims and goods and improve emergency medical services during Hajj. AAM solutions are projected to support tens of thousands of pilgrims and generate tens of millions in revenue by 2030. 

His Excellency Abdulaziz Al-Duailej, President of GACA, highlighted the trial's significance: "This Air Taxi Trial marks a major advancement in integrating Advanced Air Mobility solutions into Saudi Arabia’s aviation landscape. GACA is committed to enabling new safe and sustainable forms of air transport, elevating travel for pilgrims and passengers across Saudi Arabia. This trial acts as a proof of concept for multiple use cases and contributes to the advancement of mobility solutions across the Kingdom.”
 

Mr. Majid Alghaslan, CEO of Front End, praised the collaboration:  "Front End is paving the way to a new era in smart mobility solutions, potentially revolutionizing Hajj transportation. Aligned with Saudi Vision 2030, our purpose is to foster a ‘Connected Kingdom,’ serving as a gateway for our partners to access growth opportunities in Saudi Arabia and the wider region. This achievement stands as a testament to the power of government-private partnerships in accelerating new technology adoption. Partnering with EHang made this pioneering solution a reality." 

Saudi Arabia has invested hundreds of millions into AAM solutions to scale the sector, as the Saudi Aviation Strategy (SAS) transforms the Kingdom into the Middle East’s leading aviation hub by 2030. The strategy is unlocking more than $100 billion of investment, with passenger numbers growing by 26% in 2023 to 112 million.  GACA hosted an AAM pavilion at the 2024 Future Aviation Forum in May, alongside an aviation investment showcase to enable investment in the aviation sector.




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17 June, 2024

JD Airlines agrees lease deal for four Boeing 737-800 converted freighters

Global aircraft leasing and management specalists, AerCap Holdings  have signed lease agreements for four 737-800 Boeing Converted Freighter (BCF) aircraft with JD Airlines, the cargo airline of JD Logistics (also known as Jingdong Logistics), which are scheduled for delivery in 2024.

The aircraft will be operated on behalf of JD Logistics, the subsidiary of JD.com, a leading supply chain-based technology and service provider in China. The aircraft will be based in Nantong Xingdong International Airport and will operate routes between the major economic hubs of Nantong, Beijing, Shenzhen, Wuxi, and across Asia.


AerCap currently has three 737-800BCF aircraft on lease to JD Airlines.

Commenting on the agreement, Rich Greener, the Head of AerCap Cargo, said, "We are delighted to announce this new agreement with JD Airlines, marking an exciting expansion of our business relationship. The addition of these four 737-800BCF aircraft to their fleet will enable JD Airlines to respond to the ever-growing demand for e-commerce and express deliveries. We wish the JD Airlines team continued success and look forward to many more years of successful collaboration."

AerCap Cargo has more than 30 years' experience in freighter leasing, including Passenger-to-Freighter (P2F) conversions, with more than 100 successful conversions.

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Step inside American’s Integrated Operations Center IOC




Like the conductor of an orchestra, Ron Erdmann leads a closely coordinated team of professionals. But instead of music, Ron is conducting American’s Boeing 777 operation on a recent afternoon.

Ron, a 35-year veteran of the airline, is an operations coordinator based at American’s Integrated Operations Center (IOC) in Fort Worth, Texas. Before him is a three-dimensional puzzle that’s playing out across five continents: the 67 777s in American’s fleet and the backbone of the airline’s long-haul operation.

At his side are the three other members of his unit: senior aircraft router Matt Hair, who looks after the aircraft themselves; crew coordinator Tiffany Gray-Coleman, who ensures the aircraft have crews available for their flights; and system customer service manager Robert Thornhill, who looks after customers.

Operations Coordinator Ron Erdmann

Think of these units as teams of problem solvers who are committed to getting customers, team members and aircraft on their way when they’re thrown operational curveballs — and looking ahead to prevent issues from getting worse — or appearing altogether.

“An ounce of prevention goes a long way for our operation,” Ron said.

Saving the day for our customers

IOC units like the 777 unit — one of 11 in the building — are known to devise creative solutions when needed to save the day for American’s customers.

Take the time that a group of 54 customers traveling from Sao Paulo, Brazil (GRU), to Orlando, Florida (MCO), were going to misconnect at American’s Miami (MIA) hub. In the unit, the system customer service manager worked closely with the ops coordinator to develop a solution that allowed American to fly the large group to MCO on the same day. The solution? Creating an additional flight that’s known as an extra section.


The maintenance router found an available aircraft at MIA that could accommodate the group, while the crew coordinator found a crew that could staff the flight. The plan worked, and other customers were even able to take advantage of this extra section. Had it not worked, the group would have had to remain in MIA overnight and would have likely been separated as they made their way to MCO.

Recently, the Boeing 787 unit worked together to race a line of weather that was about to impact American’s Chicago (ORD) hub and a critical ORD-London Heathrow (LHR) flight that was scheduled to arrive close to the airport’s curfew time. The unit coordinated a 15-minute early departure that allowed the aircraft to beat the weather and avoid a lengthy delay of at least 8 hours. To make this plan work, the crew coordinator worked to ensure the crew knew of the earlier time and the system customer service manager worked to ensure that there were no tight inbound connections that could be jeopardized by the earlier departure time.


A day in the life

That afternoon, the 777 unit with Ron, Robert, Matt and Tiffany looked after American’s customers — and operation — in a number of ways:

  • The team proactively looked at opportunities to swap aircraft — switching one aircraft’s flight assignment for another — to help keep the operation on track. For instance, Matt and Ron proactively looked at the estimated arrival times for different 777 aircraft at London Heathrow (LHR) the following morning and made these swaps to maximize the time between flights, which helps ensure on-time departures.
  • A medical diversion saw the unit do two things: work to ensure a customer requiring medical attention was getting the necessary care on the ground and devising a plan for the flight to continue to its destination, which it did after the quick diversion.

System customer service manager Robert Thornhill

Throughout the shift, Ron was looking at the big picture, while Robert was looking out for the customers, Matt was ensuring that aircraft were being sent on the correct flights and Tiffany was looking out for crew issues, ensuring flights were staffed with crew who could operate them.

The unit makes decisions with American’s customers in mind and collectively looks after customers across more than 6,000 flights and 1,500 aircraft a day. Safely solving for the customer — and American’s system — is the main goal. Whether it’s devising an operational plan when a customer has a medical emergency or helping to restart the operation after severe weather impacts a hub, the IOC unit is there to help solve any problems that may arise, day and night.



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12 June, 2024

Lufthansa launches direct flights from Raleigh-Durham to Frankfurt

Lufthansa, the German carrier has started a new non-stop service between Frankfurt and Raleigh-Durham, North Carolina.  

Lufthansa’s expansion in North Carolina not only strengthens its presence in the region but provides Carolinians with even more options for direct travel to Europe. The new Raleigh-Durham to Frankfurt route, coupled with the existing Charlotte to Munich flight, creates a robust network for seamless connections across Europe and beyond. North Carolina residents now have a world of possibilities at their fingertips, including a direct link to the main business hubs, hi-tech companies and R&D centres of Europe, as well as to high-in-demand places for business travel, such as the Middle East and India. The airline has been flying to Charlotte for nearly 20 years, and together with the RDU flight, Lufthansa now serves North Carolina with 12 weekly frequencies to both of its hubs in Frankfurt and Munich.





"Lufthansa is thrilled to bring Raleigh-Durham International Airport its first-ever nonstop connection to Frankfurt, and Germany as a whole," said Dirk Janzen, Vice President Passenger Airlines Sales, The Americas, Lufthansa Group  "This new route will provide travelers throughout North Carolina with seamless access to Lufthansa Group’s worldwide network, opening up a world of possibilities for business and leisure travel, and helping to further the Group’s goal of connecting people, cultures, and economies."

Flight LH408 departs Frankfurt (FRA) at 10:20am and lands at Raleigh-Durham International Airport (RDU) at 1:50pm. The return flight LH409 departs Raleigh-Durham at 3:40pm and arrives back in Frankfurt at 6:05am the following day. All times are local. The new Raleigh-Durham service will operate five times weekly on Monday, Tuesday, Thursday, Friday, and Saturday with an Airbus A330-300 in a three-class configuration. The aircraft includes 42 Business Class, 28 Premium Economy and 185 Economy Class seats to accommodate 255 passengers.

“The launch of service to Frankfurt was 10 years in the making, dating back to our early conversations with Lufthansa in 2014 and culminating in today’s arrival of the first nonstop flight from Germany to RDU,” said Michael Landguth, president and CEO of the Raleigh-Durham Airport Authority. “We are thrilled to welcome Lufthansa as RDU’s newest international airline partner and provide convenient service to another European gateway."

Frankfurt and beyond


Frankfurt, Germany’s most international city, offers a rich culture and history. The Frankfurt Rhine-Main metropolitan region is one of Europe’s leading economic centers and home to many tourist attractions and sights, including world-class ballet, opera, theaters and art exhibitions. As Germany’s fifth largest city, it is the nation’s financial powerhouse—home to the German Central Bank and the European Central bank, which manages the euro. It is also the gateway to Germany’s robust hi-tech scene.

Lufthansa at Frankfurt Airport


When arriving in Frankfurt, most passengers usually connect to other flights. With Lufthansa Group, customers can easily connect to over 300 destinations worldwide through Lufthansa Group carriers, as well as code share flights with United Airlines and Air Canada, the airline group’s North American partners.  Lounge offerings in Frankfurt offer a variety of options for those premium passengers that find themselves waiting for the next leg of their trip. Lufthansa lounges vary from a Welcome Lounge that has private showers, warm breakfast offerings and quiet spaces to rest or work to a multitude of First and Business Class lounges that provide a tranquil respite for guests.

Lufthansa expansion across the United States


Following a summer of exciting route expansions, Lufthansa's newest addition of Raleigh-Durham marks the Group carriers’ 26th gateway in the United States. With this, Lufthansa and its group subsidiaries now operates some 400 weekly flights to the United States.  This dedication to expanding the Lufthansa footprint across North America is further evidenced by the recent launches of a non-stop route from Seattle to Munich and Minneapolis-Saint Paul to Frankfurt, as well as increased capacity from Munich to Washington D.C. with an A380.




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The New Service in Brief

RouteFlight numberFlight daysDeparture – Arrival (local times)
Raleigh-Durham – FrankfurtLH409

5x weekly

(Monday, Tuesday, Thursday, Friday, Saturday)

3:40pm – 6:05am (+ 1 day)
Frankfurt – Raleigh-DurhamLH408

5x weekly

(Monday, Tuesday, Thursday, Friday, Saturday)

10:20am – 1:50pm

 

The Cathay Group welcomes back its last aircraft from long-term overseas parking

The Cathay Group celebrated the completion of one of the most unprecedented undertakings in its 77-year history when on 6 June 2024, it reactivated the 85th and final aircraft to be long-term parked overseas. 

After nearly four years in the Australian desert, Cathay Pacific’s Airbus A330 registration B-HLV returned to Hong Kong, where it will now undergo an extensive hangar maintenance check. B-HLV was the first of the Cathay Group’s aircraft to go into long-term parking overseas on 28 July 2020, as global air travel came to a near-standstill during the pandemic.

At the height of the pandemic, Cathay Pacific and HK Express had to park the majority of their passenger fleet at Hong Kong International Airport and overseas in Alice Springs, Australia and Ciudad Real, Spain. As the pandemic began to subside, the Cathay Group commenced the progressive reactivation of these aircraft. This involved the performance of a rigorous series of maintenance checks and inspections to ensure safety and performance.

Chief Operations and Service Delivery Officer Alex McGowan said: “Parking and reactivating so many aircraft is a once-in-a-lifetime undertaking, the scale and complexity of which has never been seen before at Cathay. ​ An incredible amount of work goes into keeping an aircraft safe and protected when it isn’t flying, and to then reactivate it for entry back into regular service. To do this for more than 85 aircraft long-term parked overseas, as well as to manage the large number of aircraft that were parked in Hong Kong, is a phenomenal achievement. Our heartfelt thanks go out to the Hong Kong Civil Aviation Department for their invaluable support throughout this process.




Heydar Aliyev International Airport special spotting event.....

Heydar Aliyev International Airport, together with the national air carrier of Azerbaijan AZAL, are holding a special aircraft spotting event on June 22, 2024.

A unique opportunity will be created for professional and amateur aviation photographers to capture in photographs the takeoff and landing of aircraft of the airport’s partner airlines, their towing, and the work of the airport’s ground services. Participants will also be able to visit AZAL aircraft and get acquainted with the updated design and comfort of the aircraft.

The event will be accompanied by employees of the Main Aviation Security Directorate.

Due to limited seating, pre-registration is required to attend the event. Applications are accepted from June 11 to June 20 via a special form available at the link: https://forms.gle/GtCit8X7R6LPsBgm8. A response confirming participation in the event will be sent after reviewing the application.

Please note that all aviation enthusiasts over 18 years of age can take part in spotting.



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Comarch and Azerbaijan Airlines partner to enhance AZAL Miles loyalty programme

Comarch, a global provider of advanced IT systems, has begun implementing its Comarch Loyalty Management platform for Azerbaijan Airlines, the national carrier of Azerbaijan. With this implementation, travellers will benefit from the innovative AZAL Miles loyalty programme by earning points and redeeming them for desirable rewards.

Azerbaijan Airlines selected Comarch due to its extensive experience in the field. With over 15 years of expertise, the Krakow-based company has been delivering IT solutions for creating and managing comprehensive B2C and B2B loyalty programs, as well as automating marketing activities. Comarch also boasts a wealth of experience in collaborating with airlines, having established partnerships with carriers from Turkey, the United States, and Saudi Arabia.



The AZAL Miles programme is being developed using the Comarch Loyalty Management platform. The project encompasses the implementation of modules such as:

Business Administration
Contact Center
Data Hub


AZAL Miles caters to frequent travellers, enabling them to accumulate points for flights or services offered by airline partners. The number of points earned depends on the amount spent in euros, travel direction, and service class. Members of the AZAL Miles programme can earn points also through their co-branded card bank partners, which can then be exchanged for Azerbaijan Airlines flight tickets and other rewards. As of now, the AZAL Miles program has more than 200,000 members.

Azerbaijan Airlines

Established in 1992, Azerbaijan Airlines is the national carrier of Azerbaijan. With a fleet comprising 29 aircraft, and flights to over 50 destinations, the airline is experiencing dynamic growth with 50.8% increase in overall passenger transportation in Q1 2024 compared to the same period in 2023. Azerbaijan Airlines has earned a 4-star rating from Skytrax, reflecting its high-quality service in airport and onboard aspects.

Comarch

Internationally recognized as a leading provider of technology solutions, Comarch specializes in delivering advanced loyalty platforms. Its flagship Comarch Loyalty Management platform facilitates the creation and management of customer engagement and rewards, streamlining the effective management of participant data and supporting omnichannel communication.





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