East Midlands Airport (EMA) is recruiting more than 150 customer-facing roles within its security, car parks and passenger services teams as the airport anticipates a strong recovery in 2022.
Following the easing of temporary travel restrictions, which were introduced in response to the Omicron variant, has delivered a boost to the travel sector, with consumer confidence rising and bookings surging according to airlines and travel firms.
The airport’s recruitment drive is in anticipation of what is expected to be a busy summer season for passenger travel. Filling vacant security officer roles is the airport’s immediate priority as new starters will need to undergo compliance training, while other vacancies will be advertised in the coming weeks.
The aviation sector was hard-hit by the pandemic. However, a strong and rapid recovery is expected, and East Midlands Airport is forecasting that passenger numbers this year will reach 75-80% of pre-pandemic levels. If achieved, 2022 will be the busiest year for passengers since pre-Covid.
The passenger airlines that serve EMA – Ryanair, JET2, TUI, easyJet, and Aurigny – connect holidaymakers to popular holiday-hotspots across mainland Europe, Eastern Europe and North Africa. The busiest months for passenger travel are April to October during which time two-thirds of annual travellers use the airport.
Customer-facing roles such as those being currently recruited to are critical not only to ensuring safety and compliance but also for making people’s experience of travel a positive one. These roles are ‘front-of-house’ and are ideal for those who enjoy interacting with customers and working as part of a team. The hours offered are also ideal for job seekers looking for a positive work-life balance from a shift pattern.