United helps 20,000+ customers find right aircraft for their wheelchair with industry-first digital sizing tool

More than 20,000 customers who travel with wheelchairs have already used United's industry-first digital sizing tool since it launched in March 2024, with feedback from those customers helping contribute to a nearly four-point improvement in customer satisfaction scores compared to a year earlier.

Launched in March 2024, new digital feature better matches aircraft size with wheelchair dimensions and has helped boost overall customer satisfaction scores by nearly four points

As part of the announcement and as another way to further improve the travel experience for customers with disabilities, United also began a new collaboration with United Spinal Association to help advise and support the carrier.

"The early success of our digital sizing tool is an encouraging development in our ongoing efforts to find more ways to improve the travel experience for customers of all abilities," said David Kinzelman, Chief Customer Officer for United. "We look forward to working together with United Spinal to explore even more impactful solutions in the future; collaborating with their community of experts and harnessing their valuable feedback will help us better meet the specific needs of our customers who use wheelchairs."

Earlier this year, United launched the new digital tool on its app and united.com, making it easier for customers who use wheelchairs to find flights that can best accommodate the specific dimensions of their personal mobility device. The airline also announced that customers may seek a refund of the fare difference if a customer needs to pay more for a flight that can accommodate their wheelchair. Customers seeking a refund of the fare difference will need to follow United's process; United will promptly ensure they receive the difference in fare after review.

"I am thrilled about this collaboration with United Airlines," said Vincenzo Piscopo, Chief Executive Officer and President of United Spinal Association. "I commend their commitment to making the travel experience more accessible for people with disabilities and their decision to choose United Spinal Association as a partner in this journey. This partnership demonstrates that accessible travel is a reality, and every step forward brings us closer to a more inclusive travel experience for the disability community. I hope to see continued improvements not only from United Airlines but also throughout the entire travel industry." 

In addition to the digital sizing tool, United has made several product and policy changes recently to improve the experience for people with disabilities:

Providing ramp agents mobile technology that indicates when a wheelchair is on a flight to help ensure they are better prepared to receive and load it. The technology also inhibits ramp agents from closing out a flight until they acknowledge that they've loaded all wheelchairs.

In 2023, United was the first U.S. airline to add Braille to aircraft interiors, helping millions of travelers with visual disabilities more easily navigate the cabin independently. United expects to outfit its entire mainline fleet with Braille by the end of 2026.

The United mobile app makes it easier to use for people with visual disabilities with increased color contrast, more space between graphics and reordering how information is displayed and announced to better integrate with the screen reader technologies like VoiceOver and TalkBack.

United's Inflight Seatback Entertainment screens offer a wide range of accessible features such as closed captioning, text-to-speech controls, magnification, explore-by-touch capabilities, audio described movies, and adjustable and high-contrast text and color correction. As part of United Next, the airline's historic growth plan, the carrier expects to take delivery of about 700 new narrow and widebody aircraft by the end of 2032, all of which will include the latest in seatback screen entertainment options.

Through Bridge, United's Business Resource Group for people of all abilities, employees help create a workplace environment where all can strive to achieve their maximum potential and support our commitment to being an ally for customers with disabilities.

   

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Norwegian Armed Forces creates aviation first with biofuels

Norwegian Armed Forces creates aviation first with biofuels

The first use of biofuel for the defence sector's business trips with Norwegian was marked at Ålesund Airport Vigra on Wednesday. Norwegian will blend 15 percent biofuel on over 1 million flights until 2028. The agreement is the largest of its kind in Norwegian history, and most likely the first in a NATO context.

"This agreement is an important step in the defence sector's climate and environmental strategy. The sector aims to cut 20 per cent of CO2 emissions by 2030 and reduce emissions from purchased goods and services. To achieve these goals, reduced emissions from business travel and the Armed Forces' own flights are central. The work that has been done to pave the way here is important," says Chief of Defence Eirik Kristoffersen.

Norwegian has now delivered 1 million litres of biofuel to the airport in Ålesund with the help of the Finnish energy group St1 and the fuel supplier AFSN. The biofuel will cover 15 % of the total consumption of the defence sector's more than 250,000 business trips in 2024 and will reduce CO2 emissions by over 2,000 tonnes this year.

Norway’s defence sector at the forefront

"The Norwegian defence sector is leading the way here. All parties involved can be proud of having created an agreement model that is at the forefront globally. We hope both the public and private sectors will follow suit in the future," said Geir Karlsen, CEO of Norwegian.

The Norwegian Defence Materiel Agency, which administers the agreement, confirms that Norway is ahead of the pack in this field.

"We have worked with the industry, organisations and experts to shape this tender for business travel. We are very pleased with the result, which shows that we can be at the forefront. The tender has already received international attention,” says Per Arne Johnsen, acting director of procurement in the Norwegian Defence Materiel Agency.

Short-distance biofuels increase the security of supply

Currently, no biofuel is produced for aviation in Norway. To ensure that the agreement contributes to local demand, the defence sector has set the requirement that refuelling must take place in Norway.

Ready for a Wicked time? Stay in a one of a kind suite

An immersive stay experience awaits at New York Hilton Midtown in celebration of the global cinematic event.

This holiday season, Hilton and Universal Pictures invite travellers, fans and movie lovers alike to experience the magic of Oz with a spectacular, spellbinding suite at New York Hilton Midtown, where they can ‘Stay Like’ Wicked in celebration of the upcoming film’s release. With Universal Pictures’ new cinematic event arriving in theatres on 22nd November 2024, guests can enter the world of Wicked with a stay crafted to bring the magic of the film to life.

Setting the Scene

Starting today, fans can book an enchanted New York City getaway between 21st November and 5th January 2025, by visiting https://hilton.com/StayLikeWicked. Whether planning to arrive via bubble or broom, guests can step into this wickedly beautiful suite at New York Hilton Midtown that takes them on a journey along the yellow brick road. An enchanting entrance will delight guests upon arrival, featuring Emerald City-inspired wallpaper and a custom-designed door, evoking the magic of Wicked. A custom entry portal transports guests to a sophisticated living area styled after the Wizard’s Throne Room and the art deco aesthetic of the Land of Oz with no tulip left unturned, from the cosy beverage bar to the gilded green accents throughout.

Once inside the suite’s bedroom, pink goes good with green as guests are surrounded by fantastical décor inspired by the film’s central characters, Elphaba and Glinda. In the film, their extraordinary adventures in Oz will ultimately see them fulfil their destinies as Glinda the Good and the Wicked Witch of the West.

Elphaba’s side takes cues from Shiz University’s enchanted forest, positively green and moody, with tree branches twisting around the headboard and piles of enchantment books. Glinda’s side is a perfectly pink wonderland with custom wallpaper featuring a design straight from the movie and a cherry blossom tree canopy over the comfortable Hilton Serenity mattress.

“We look forward to welcoming fans to the Land of Oz in our ‘Stay Like’ Wicked suite, where they can fully immerse themselves in the powerful story of Universal Pictures’ Wicked,” said Chris Silcock, president, of Global Brands and Commercial Services, Hilton. “This collaboration seamlessly blends the magic of the highly anticipated film with our signature Hilton hospitality to create an unparalleled experience for our guests that goes beyond the room itself. We’re always looking for meaningful ways to engage our Hilton Honors members and new-to-Hilton travellers, and this opportunity allows them to be a part of one of this year’s biggest cultural moments while experiencing the best of a Hilton stay.”

Check out Emerald City’s No. 1 Attraction at New York Hilton Midtown

Beyond the captivating decor of the suite, Hilton’s signature hospitality is infused in every aspect of the immersive ‘Stay Like’ experience. Throughout their stay, guests can enjoy magical surprises and unexpected touches to evoke the wonder of the film. A hidden beverage bar will pop up behind a custom-built bookshelf inspired by the Wizard’s Throne Room and Shiz University. Guests can enjoy a bespoke in-room happy hour, complete with signature green and pink cocktails inspired by Elphaba and Glinda. And to start their morning on an extra fantastical note, guests can look forward to a special delivery from a mystical floating balloon, filled with breakfast pastries and other delights.

Up to four guests can unlock the magic within the ‘Stay Like’ Wicked suite and enjoy staying in the heart of midtown Manhattan, the perfect way to celebrate the movie and the holidays with friends and family. The 625 sq. ft. suite also includes access to the hotel’s Executive Lounge, which offers light bites.

During and after their stay, guests can take in the enchantment of the suite with Wicked takeaways, including a whimsical backpack from the Wicked x Béis luggage collection, Wicked-inspired Beekman 1802 pampering products, OPI x Wicked nail polish collection, premium Hilton products to enhance the stay and special treats for younger fans. Of course, the stay wouldn’t be complete without Fandango Movie Tickets to see the film on the big screen.

“The ‘Stay Like’ Wicked suite is an opportunity to truly transform the New York Hilton Midtown experience for fans this holiday season,” said Mark Sanders, general manager, New York Hilton Midtown. “This suite brings the story of Wicked off the big screen and into our hotel, creating an immersive, one-of-a-kind stay. From the enchanting décor to the special themed touches, guests will feel like they have stepped right into the Land of Oz, making their stay unforgettable.”

Hilton invites guests to “Stay Like” their favourite pop culture icons with a series of immersive, themed suites across its portfolio of award-winning brands. As found in Hilton's 2025 Trends Report, ultra-decked-out themed guest rooms and suites, inspired by both pop culture entertainment and nostalgia, rose in popularity in 2023 and 2024 and are expected to strengthen next year. Get a sneak peek or book the ‘Stay Like’ Wicked suite at http://hilton.com/StayLikeWicked. 

 

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Wicked

One of the most beloved and enduring musicals on the stage, Wicked makes its journey to the big screen as a spectacular, generation-defining cinematic event this holiday season.

Directed by acclaimed filmmaker Jon M. Chu (Crazy Rich Asians, In the Heights), Wicked is the first chapter of a two-part immersive, cultural celebration. Wicked Part Two is scheduled to arrive in theaters on November 21, 2025.

Wicked, the untold story of the witches of Oz, stars Emmy, Grammy and Tony-winning and Oscar®-nominated powerhouse Cynthia Erivo (Harriet, Broadway’s The Color Purple) as Elphaba, a young woman, misunderstood because of her unusual green skin, who has yet to discover her true power, and Grammy-winning, multi-platinum recording artist and global superstar Ariana Grande as Glinda, a popular young woman, gilded by privilege and ambition, who has yet to discover her true heart.

The two meet as students at Shiz University in the fantastical Land of Oz and forge an unlikely but profound friendship. Following an encounter with The Wonderful Wizard of Oz, their friendship reaches a crossroads and their lives take very different paths. Glinda's unflinching desire for popularity sees her seduced by power, while Elphaba's determination to remain true to herself, and to those around her, will have unexpected and shocking consequences on her future. Their extraordinary adventures in Oz will ultimately see them fulfil their destinies as Glinda the Good and the Wicked Witch of the West.

The film also stars Oscar® winner Michelle Yeoh as Shiz University’s regal headmistress Madame Morrible; Olivier Award winner and Emmy nominee Jonathan Bailey (Bridgerton, Fellow Travelers) as Fiyero, a roguish and carefree prince; Tony nominee Ethan Slater (Broadway’s Spongebob Squarepants, Fosse/Verdon) as Boq, an altruistic Munchkin student; Marissa Bode in her feature-film debut as Nessarose, Elphaba’s favoured sister; and pop culture icon Jeff Goldblum as the legendary Wizard of Oz.

The cast of characters includes Pfannee and ShenShen, two conniving compatriots of Glinda played by Emmy nominee Bowen Yang (Saturday Night Live) and Bronwyn James (Harlots); a new character created for the film, Miss Coddle, played by Tony nominee Keala Settle (The Greatest Showman) and four-time Emmy winner Peter Dinklage (Game of Thrones) as the voice of Dr Dillamond.

Wicked is produced by Marc Platt p.g.a. (La La Land, The Little Mermaid), whose films, television shows and stage productions have earned a combined 46 Oscar® nominations, 58 Emmy nominations and 36 Tony nominations, and by multiple Tony winner David Stone (Kimberly Akimbo, Next to Normal), with whom Platt produced the blockbuster Wicked stage musical. The executive producers are Stephen Schwartz, David Nicksay, Jared LeBoff, Winnie Holzman and Dana Fox.

Wicked is based on the musical stage play with music and lyrics by legendary Grammy and Oscar® winning composer and lyricist Stephen Schwartz and book by Winnie Holzman, from the bestselling novel by Gregory Maguire. The screenplay is by Winnie Holzman and Winnie Holzman and Dana Fox. The film score is by John Powell & Stephen Schwartz, with music and lyrics by Stephen Schwartz.

The Broadway stage musical is produced by Universal Stage Productions, Marc Platt, the Araca Group, Jon B. Platt and David Stone.

American Airlines to offer more customizable experiences......

Customers travelling on American can discover new, free content on every flight as the airline adds 200 new titles on a monthly basis. New selections are inspired by current entertainment trends, customer feedback and viewing patterns, informing a thoughtfully curated collection that includes more than 1,500 movies, TV shows, audio and lifestyle offerings.

As an added option, customers can stream video content from their favourite streaming platforms right to their personal devices once connected to Wi-Fi.

American’s exclusive partnerships with Apple, Audible, Center Stage, FitOn and Hey Bear Sensory give customers a chance to watch hundreds of movies and TV shows, listen to hours of audio and explore new skills — all for free while in flight.

But the fun doesn’t need to stop once customers are back on the ground. Exclusive offers from Apple Music, Apple TV+ and Audible are also available for customers, allowing them to continue to watch and listen to their favourite audiobooks when they aren’t in the air.

Customers can find specially curated content around heritage months, seasons or pop culture topics in monthly updated channels. In addition to its annual Halloween channel, American launched new special interest channels like the Hispanic Heritage Month channel that celebrates and highlights the Hispanic community and the True Crime channel for mystery and crime aficionados.

Customers who like the yearlong thrills and chills can get their fix by checking out the Paramount Scares channel.

New and refreshing flavours will take flight

Customers value choices in their inflight dining, especially those with special dietary restrictions or needs.

American is excited to bring a new option for coffee lovers looking for milk alternatives. This November, American will launch a new oat milk creamer, giving customers one more option for their caffeine fix.

Customers travelling in premium cabins on transcontinental flights, as well as flights from Dallas Fort Worth International Airport to both Daniel K. Inouye International Airport in Honolulu and Kahului Airport in Maui, will get to experience newly refreshed inflight meal options this November. The new meals feature seasonal flavours that create fresh new choices for all customers to enjoy during their flight.

Did you know customers with dietary restrictions and needs can pre-order speciality meals? Customers across all cabins on eligible flights can choose from vegan, vegetarian, kosher, Muslim, Hindu, diabetic and gluten-free meals.

Fall brings inflight favourites back

American Airlines to operate nonstop flight between San Antonio International Airport and Washington Reagan National Airport

The U.S. mega carrier, American Airlines has received tentative approval to begin a round-trip daily flight between San Antonio International Airport (SAT) and Washington Reagan National Airport (DCA) from the U.S. Department of Transportation (DOT). 

American’s Executive Vice President Nate Gatten. “We look forward to DOT issuing a final order so we can begin connecting more members of Military City USA with our nation’s capital and our industry-leading global network.”

“Today marks a significant milestone for San Antonio as we get one step closer to securing a nonstop flight between SAT and DCA,” said San Antonio Mayor Ron Nirenberg. 

Director of Airports for San Antonio Jesus Saenz. “This is historic and meaningful to San Antonio and our surrounding communities, a true reflection of our partnership with American Airlines along with the countless number of community leaders that have long deserved nonstop service from San Antonio International Airport to Ronald Reagan Washington National Airport. Together with American Airlines, we look forward to sharing more details about the launch of this flight soon.”

It is understood that American has spent more than three million in hospitality and lobbying costs to get Senators Cornyn and Cruz to support the route. Cruz also took in $44,488 from rival airline Delta between 2020 and 2024. 

American’s application included more than 150 letters of support from the San Antonio community backing the nonstop service, including bipartisan members of the Texas Congressional delegation, mayors, military organizations, advocacy groups and chambers of commerce.

 

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Hilton's Global Foundation offers record $5.3 million commitment towards organizations championing people and planet

Funding will support 16 nonprofits creating career development and job opportunities, addressing food insecurity, strengthening local biodiversity efforts and uplifting communities around the world 

In a major step towards its mission to create a better world for travel, the Hilton Global Foundation announced today a record $5.3 million commitment towards 16 nonprofit organizations working to combat poverty, foster career development opportunities and protect the destinations where we live, work, and travel. 

The Hilton Global Foundation aims to make a positive social and environmental difference for communities, ensure a sustainable future for generations to come and supercharge Hilton’s progress towards its 2030 Travel with Purpose goals. Since its launch in 2019, funding from the Hilton Global Foundation has provided more than 220,000 people with access to clean water, donated more than 18 million pounds of food to communities in need and created nearly 113,000 learning and career growth opportunities.  

"Conrad Hilton believed travel could be a force for good, and we’ve been committed to fulfilling this Purpose for more than 105 years. Now more than ever, our communities need meaningful positive impact, and the Hilton Global Foundation is proud to be supporting these remarkable 16 grantees with the largest ever donation in our history."

Katherine Lugar

EVP, Corporate Affairs, Hilton and President, Hilton Global Foundation

“Conrad Hilton believed travel could be a force for good, and we’ve been committed to fulfilling this Purpose for more than 105 years. Now more than ever, our communities need meaningful positive impact, and the Hilton Global Foundation is proud to be supporting these remarkable 16 grantees with the largest ever donation in our history,” said Katherine Lugar, EVP, corporate affairs, Hilton and president, Hilton Global Foundation. “Together, we are working to address some of the world’s most urgent challenges, and we look forward to making a positive impact and ultimately a better world for travel.”   

NASA, Artemis Accords Signatories Progress on Sustainable Exploration

A record number of Artemis Accords signatories, including the United States, gathered at the International Astronautical Congress (IAC), the world’s largest global space conference taking place in Milan this week, furthering discussions on the safe and responsible use of space for the benefit of all.

 

During the space conference, top space agency leaders and other government representatives met Oct. 14 to continue advancing the implementation of the Artemis Accords, marking the most comprehensive engagement yet among Accords signatories.

“As we send humans further into the solar system, collaboration and shared responsibility among nations are more critical than ever,” said NASA Deputy Administrator Pam Melroy. “The Artemis Accords provide a common sense set of principles to guide our work together, and our recent efforts to further their implementation is fostering a remarkable environment of trust and cooperation where all nations can contribute to and benefit from these endeavours.”

The high-level meeting was co-chaired by NASA, CSA (Canadian Space Agency) and Italian Space Agency. With 42 of 45 signatories participating, established and emerging spacefaring nations from every region of the world were represented to help create a foundation for future space exploration for the Artemis Generation.

Leaders from each nation reflected on how the group can contribute to and advance existing multilateral forums, further technical discussions to inform policy deliberations, and promote and encourage the participation of emerging space nations including the adoption of the Artemis Accords by additional countries. They agreed on recommendations on non-interference, interoperability, release of scientific data, long-term sustainability guidelines, and registration to advance implementing the Artemis Accords. A method of operations was established for the ongoing work of the signatories.

Cathay welcomes initiatives in the Government’s Policy Address to further reinforce Hong Kong’s leading international aviation hub status

The city’s home airline eagerly looks forward to the new era of its home hub

Cathay welcomes the Hong Kong SAR Government’s initiatives to further strengthen Hong Kong’s international aviation hub status, as well as attract visitors, mega events and high-calibre talent to the city, by capitalising on the commissioning of Three-Runway System and more than doubling the scale of the Airport City, as outlined in the Chief Executive’s 2024 Policy Address. ​

Cathay Group Chief Executive Officer Ronald Lam said: “Hong Kong International Airport is one of the world's busiest airports for international travel and the world's busiest cargo gateway. The Three-Runway System is poised to open up many exciting opportunities, including tens of millions of additional passengers and millions of additional tonnes of cargo each year.

“We welcome the Hong Kong SAR Government’s plan to greatly expand the scale of the Airport City. The further expansion of the integrated airport ecosystem will create even more tourism and retail opportunities for Hong Kong, and reinforce its status as a world-leading international aviation hub.”

Cathay fully supports the Government’s proactive initiatives to leverage these opportunities to strengthen Hong Kong’s air connectivity with the Chinese Mainland, and enhance cooperation with the civil aviation authorities of Belt and Road countries. ​ Today’s announcement to foster closer ties and develop visitor sources from the Middle East and ASEAN countries will enable even greater tourism and business opportunities between Hong Kong and these important regions. ​

The Destination by Hyatt Brand reaches new heights with Cheyenne Mountain Resort in Colorado Springs

The mountainside resort will complement the diverse collection of Destination by Hyatt hotels through immersive year-round guest experiences amidst breathtaking landscapes.

Hyatt Hotels welcomes Cheyenne Mountain Resort to the Destination by Hyatt brand, extending even more true-to-place experiences in new destinations for guests and World of Hyatt members. Nestled among the scenic wonders of the Rocky Mountains with 316 guestrooms and suites, Cheyenne Mountain Resort invites adventurers, nature enthusiasts, relaxation seekers and business travellers alike to connect to the destination with immersive outdoor experiences and local touches.

World of Hyatt

Located a short drive from both the central downtown and Colorado Springs Airport, Cheyenne Mountain Resort embodies the Destination by Hyatt brand ethos, offering travellers the opportunity to enjoy the local culture and Colorado-inspired accommodations which refresh the spirit and uplift the senses. As an inviting gateway to the best of Colorado Springs, the resort provides a dynamic mix of adventure and authentic connections for travellers coming from near and far.

“Cheyenne Mountain Resort perfectly embodies the Destination by Hyatt portfolio, inviting guests to enjoy the natural beauty and adventure-filled stays Colorado Springs offers through a local lens,” said Katie Johnson, Vice President, Global Brand Leader for Hyatt’s Independent Collection brands. “The addition of this unique hotel reflects Hyatt’s commitment to expanding the Destination by Hyatt brand presence in meaningful ways with distinct hotels that celebrate the unique essence of their locations.”

An Unforgettable Gateway to Experience a Deep Sense of Place

Surrounded by picturesque views of the Rocky Mountains and overlooking a tranquil 35-acre lake, Cheyenne Mountain Resort serves as an ideal base camp for exploration. Guests can dive into countless year-round activities, including hiking trails leading to panoramic views of Pikes Peak, serene lakeside moments where they can dive into a new book or build sandcastles at the lakefront beach. The resort’s proximity to activities such as kayaking through Curr Reservoir and visiting Garden of the Gods, a world-renowned natural landmark, ensures that each stay is a one-of-a-kind and enriching journey.

“We are excited to join the Destination by Hyatt brand to introduce our hotel’s elevated guest experience to those who have come to know and trust Hyatt hotels with their stays – whether travelling with family to explore a new destination or for team-building experiences among colleagues,” said Jess Johnson, Director of Sales and Marketing, Cheyenne Mountain Resort. “The resort blends personalized service with memorable experiences – all authentically rooted in the local atmosphere, making it a perfect getaway to reconnect with self and those who matter the most.”

The resort is comprised of 100,000 square feet of indoor and outdoor space featuring 316 well-appointed guestrooms and suites, designed for warm and welcoming comfort, with many accommodations offering private balconies with stunning views of the mountains or the lake. There are five swimming pools onsite as well as access to 16 tennis courts, eight pickleball courts and an 18-hole Pete Dye-designed golf course. The resort's commitment to well-being and outdoor recreation is further enhanced by its state-of-the-art, 9,000-square-foot fitness centre offering complimentary fitness and aquatics classes, plus outdoor courts for beach volleyball and basketball. Guests can unwind at the Alluvia Spa and Wellness Retreat with a range of rejuvenating treatments, including soothing aromatherapy massages, energy-balancing sessions and refreshing facials, designed to restore both the body and mind.

Distinct Event Spaces & Tastes for Any Occasion

Cheyenne Mountain Resort offers an exceptional setting for events and corporate meetings, featuring 40,000 square feet of versatile meeting space. With 38 meeting rooms, including scenic outdoor venues like the Cheyenne Courtyard and Grand Rivers Terrace, the resort accommodates everything from intimate boardroom meetings to large events of up to 600 attendees.

Led by Executive Chef James Wilson, a Le Cordon Bleu-trained chef dedicated to using fresh, locally sourced ingredients, various onsite dining experiences are available. Guests can start their day with breakfast at Mountain View Restaurant, featuring stunning panoramic views of the surrounding landscape. For a laid-back evening, Elevations Lounge offers craft cocktails, local brews and shareable plates in a cosy setting – perfect for unwinding after a day of exploring the great outdoors or conquering business meetings. Whether dining indoors or al fresco, every meal promises a taste of Colorado Spring’s rich flavours and welcoming spirit.

 

World of Hyatt

VINCI Airports reports latest traffic figures

◼ Strong traffic growth recorded this summer, up 6.4% vs 2023, significantly exceeding summer 2019 levels (+4%)

◼ Sharp increase in traffic in Europe thanks to good results from the summer season

◼ Traffic acceleration in Japan, particularly thanks to good performance of routes with China

More than 90 million passengers used the airports of the VINCI Airports network last quarter, an increase of 6.4% compared to 2023. The summer season was supported in Europe by leisure traffic to summer destinations, particularly around the Mediterranean, contributing in particular to the very good performance of the two platforms of Edinburgh and Budapest which recently joined the VINCI Airports network. This season was also marked by good momentum in long-haul international segments, particularly transatlantic. The countries whose traffic recovery was already the strongest compared to 2019 continued to grow compared to 2023, despite a high base effect: Costa Rica, Dominican Republic, Serbia, Portugal.

Contributing significantly to the good performance of this quarter, leisure traffic benefited from increased airline capacity and very good load factors, as illustrated for example by the results of London Gatwick airport. Long-haul traffic (Asia, United States) continues to develop in parallel on the London platform. In Portugal, demand remained strong, with very high load factors (+3 pts vs 2019; +1.2 pts vs 2023) and a significant increase in seat supply, particularly from TAP and easyJet. This growth concerned regional traffic (domestic and European) as well as long-haul international (North America, Brazil). In Budapest, the routes to the major European capitals were particularly busy with a sharp increase in seat supply from the two main airlines Wizz Air (+32%) and Ryanair (+22%). At Edinburgh airport, it was also European leisure traffic (Spain, Germany, Italy) which drove traffic growth, particularly thanks to the dynamism of Jet2.

This quarter was also marked by an accelerated recovery of traffic in Japan, particularly on routes with China. The announcement of the reopening of many routes between Kansai International and the main Chinese cities was accompanied by a sharp increase in the supply of seats for several Chinese and Japanese companies. Traffic with China increased by +90%, with in particular strong growth in routes with Shanghai (+61%) and Beijing (+79%). Passenger numbers on other regional segments (Hong Kong +35%, Taiwan +15%, South Korea +4%) as well as on domestic routes remained strong.

Elsewhere, traffic remained very dynamic. Santiago de Chile airport benefited from a clear recovery in its regional traffic (Brazil, Argentina) supported by the increase in the offer proposed by several companies (including LATAM +21%, Avianca +24%). On the long-haul, routes with Spain have been very popular. Traffic growth also remains strong in Cabo Verde, which attracts an ever-increasing number of passengers from Europe.

In the paragraphs above, and unless otherwise stated, the variations refer to traffic levels for the 3rd quarter of 2024 compared to the 3rd quarter of 2023.

PLAY to axe most routes to the US and move some planes to Malta...

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The Icelandic carrier PLAY is making some key fundamental changes as earnings fall way below expectations and cause concern. The alterations to its business model will see the airline further increase an emphasis on the strong leisure markets out of Iceland.  At the same time, PLAY will concentrate less on the model of connecting passengers between North America and Europe. 

The carrier confirmed its yields on the hub-and-spoke part of the business across the Atlantic has been disappointing, particularly in 2024. Increased competition in the North American market has also had a negative effect on PLAY’s financial results. Whereas the point-to-point part of PLAY’s schedule, primarily flights between Iceland and Southern Europe, has been popular and profitable from the beginning. 

Therefore, the airline says it will significantly cut back its capacity on its North Atlantic routes, starting immediately and will continue into 2025. PLAY will also axe some destinations in North America and Northern Europe by the middle of next year as it refocuses attention on Southern Europe.  

Another way to cut costs PLAY believes is to base part of its fleet in Malta and has applied for an Air Operating License (AOC) in Malta. This process is expected to be completed by the spring of next year. If all goes to plan, the carrier will move its first aircraft under the new Maltese AOC to Tenerife, from where it will be operated to Keflavík and Akureyri in Iceland and to other destinations. PLAY says it will then operate 6-7 of its aircraft on its Icelandic AOC and 3-4 on the Maltese AOC.  These moves will also make it easier for the carrier to keep flying in some form even if its financial position doesn't improve and it has to liquidate part of the airline to free up funds. 

The airline promises its financial position currently remains secure, with no present plans to raise capital. However, PLAY’s EBIT for the full year 2024 is now expected to fall below last year's results, which is a change from previous statements. The increase in capacity across the Atlantic in the spring and summer of 2024 had a greater negative impact than initially anticipated.

"Since PLAY's inception, we've observed shifts in the market, and it is our view that the via-route network is no longer as profitable as it once was. As a result, we have decided to adjust our business model, which will take effect around mid-2025. PLAY remains the airline of choice for Icelanders, and we aim to increase our share in the local market. In short, we will focus on the aspects of our business that have proven both successful and profitable—namely, transporting passengers between Southern Europe and Iceland. PLAY currently operates a fleet of 10 aircraft, but with these changes, about six to seven will remain under the Icelandic AOC, while three to four will be allocated to other projects. One aircraft will be temporarily leased to Miami, and we are exploring a year-round project that we hope to announce soon. I am confident that these adjustments to our business model will allow us to grow, ensuring PLAY remains a top choice for travellers,” says Einar Örn Ólafsson, PLAY’s CEO.

PLAY's Q3 presentation will take place at Sykursalur in Gróska at 16:00 local on Thursday, 24th October.  

AirAsia X shareholders unanimously back value accretive acquisition of Capital A’s aviation business

Stronger together: Upon completion, the new aviation group will offer a comprehensive range of low-cost air travel services across short, medium, and long-haul routes, establishing KLIA as a leading aviation megahub and positioning Asean as a key global transit point

                   

                         AirAsia X has announced that its shareholders expressed strong support for the Proposed Acquisition of Capital A’s entire equity interest in the aviation business within AirAsia Aviation Group Limited (AAAGL) and AirAsia Berhad (AAB) for RM6.8 billion, during the Extraordinary General Meeting (EGM) held today.

At the EGM, 99.08 per cent of shareholders voted in favour of the resolution, signalling strong support for AAX’s vision to capitalise on new market opportunities, strengthen operational synergies, and expand its service offerings. This pivotal decision clears the path for AAX’s transformative acquisition which is expected to be completed by the end of the year as an enlarged aviation group, subject to final court and regulatory approvals.

Additionally, shareholders voted in favour of the resolutions for the proposed issuance of free warrants, proposed private placement to raise gross proceeds of RM1 billion, proposed share capital reduction and proposed granting of subscription shares.  

Dato’ Fam Lee Ee, Chairman of AirAsia X said: “The unanimous approval from our shareholders marks a pivotal moment for AAX as we take a bold step forward in shaping the future of low-cost travel. 

AirAsia celebrates guests onboard AirAsia X SEGA Sonic the Hedgehog flight in style!

It’s a supercharged takeoff! AirAsia today celebrated the much-awaited Sonic the Hedgehog livery, and guests aboard the D7 170 flight from Kuala Lumpur to Bangkok were in for a treat. The Sonic the Hedgehog plane brought Sonic’s electrifying energy to the skies in a never-before-seen crossover between travel and gaming.

Passengers were welcomed into a Sonic wonderland, with vibrant blue backdrops, Sonic-themed goodies, and exclusive in-flight experience that kept the excitement rolling throughout the flight. Everyone's favourite dessert for the day? Sonic’s Golden Ring Cakes! The zesty mango and lemon-flavoured combo paired with a Fizzy Iced Yuzu drink brought smiles all around. 

From taking pictures with Sonic-inspired installations at the boarding gate to receiving special Sonic keepsakes, guests on board got to experience a one-of-a-kind journey they won’t soon forget.

Izal Azlee, Head of IP Development of AirAsia brand co., shared his excitement, saying:  "We are thrilled to bring Sonic and friends to the skies. It's a dream come true for us to highlight iconic characters on board and offer this unique experience. Now, not only can everyone fly but also enjoy flying with their favourite characters on AirAsia flights around the region."

The Sonic livery is part of AirAsia’s thrilling ‘The Colour of Connection’ campaign, blending the best of gaming and travel. With Sonic leading the way, AirAsia is continuing to push boundaries, offering more immersive experiences for passengers on every journey.

Vista America celebrating a year of service and innovation

Vista America, an operating partner of Vista—the world’s leading global business aviation company—celebrates a milestone year, establishing a new benchmark in business aviation services across the United States.

Vista America, which operates the Vista Members’ fleet in the U.S. for VistaJet and XO clients, has successfully established Vista’s reputation for excellence in the region. Through operational expertise, infrastructure, and a world-class team of aviation professionals, Vista America delivers flight operations, maintenance, and aircraft management services of the highest caliber. Over the past year, the company has made significant strides in enhancing its capabilities, setting new standards for business aviation.

Strategic Investments and Awards Announced

Simulator Investment: Full-motion Bombardier Challenger 300/350 simulator to be introduced in 2025;

Fleet Agility: Strategic aircraft relocation to meet seasonal demand and provide crew with international experience;

Hertz Partnership: Dedicated Hertz agents for seamless air-to-ground travel integration and enhanced client benefits;

Global 7500 Fleet: Dedicated Bombardier Global 7500 fleet introduced to the U.S. market, the only to offer guaranteed availability for domestic and intercontinental travel;

U.S. Tour: Completed its first-ever U.S. tour of the Global 7500 to demonstrate aircraft performance and capabilities;

Wyvern Wingman Certified: Adhering to one of the most rigorous safety practices in private aviation and continuing to surpass these benchmarks;

Certified Great Place To Work Earned the distinction highlighting employee satisfaction and career development.

David Stanley, President of Vista America: “I couldn’t be prouder of our incredible team at Vista America. This first year has been a journey of growth, expanding our capabilities and making a meaningful impact in the world of business aviation across the region—all thanks to the dedication of the people who make it happen, working around the clock every day of the year. Their commitment to excellence and passion for what they do is the heart of our success.

As we look to the future, we will continue investing in our people and our business, ensuring that Vista America evolves, expands, and strengthens the key pillars that define our success.”

50,000 people voted for their favourite Belgian Icon, jury selects winner from top 5

Lucky Luke, the Atomium, Cycling, Poppies and Shrimp fishers were the most popular designs.

Brussels Airlines received over 50,000 votes for the next Belgian Icon. The five designs with the most votes have been presented to a jury who selected the final winner who will be announced in early November. The five most popular designs are (in random order): Lucky Luke, the Atomium, Cycling, Poppies and Shrimp Fishers.

In August, Brussels Airlines launched a contest: everyone with the Belgian nationality or living in Belgium could submit a design for the next Belgian Icon. The airline received no less than 900 designs. An internal jury selected 15 finalists. Between October 4 and October 11, everyone could vote for their favourite design.

Michel Moriaux, Head of Marketing, at Brussels Airlines, said: “We are pleased to see so many people cast their vote. It’s clear that the Belgian Icon contest was ‘the talk of the town’ in Belgium. As the Belgian home carrier, we want to proudly present our country to the world, and our Belgian Icons play an important part in that strategy. The design contest challenged people in Belgium to reflect on what makes us proud and who we are as a nation. We’re glad to have sparked that discussion.” ​

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Jury time

​Brussels Airlines gathered a jury to choose the winning design from the final five. ​

​These were the members of the jury: ​

​- Sandra Kim, who won the Eurovision Song Contest for Belgium in 1986, ​

​- Alex Callier, from Hooverphonic, the band that made the iconic safety video for Brussels Airlines, ​

​- Philippe Geluck, from the well-known ‘Le Chat’ cartoons, ​

​- Michèle George, who won two gold medals during the Paralympic games in Paris 2024,

​- Sandrine Corman, former miss Belgium and TV Host, ​

​- Gabrielle Szwarcenberg, the designer of the Brussels Airlines uniforms, ​

​- Elisia Poelman, painter, and Griet Aesaert, who has her own label of designer handbags, and both created the amenity kits for Brussels.

Brussels Airlines also had two members in the jury: CEO Dorothea von Boxberg and Michel Moriaux, Head of Marketing.

Michel Moriaux, Head of Marketing, at Brussels Airlines said:  “We’ve shown all the designs to the entire jury and had a very interesting debate. Afterwards, each jury member could vote individually for their favourite design. The jury was not informed about the number of votes the designs got during the contest last week, to give all five designs an equal chance. It was not an easy decision as all designs in the final five are very impressive and could be great Belgian Icons.”

 

Brussels Airlines’ Belgian Icons

The idea behind the Belgian Icons is to introduce the best of Belgium to the world. The Belgian Icons are known all over the world and make flying even more fun.

Brussels Airlines’ first Belgian Icon, Rackham, was introduced in 2015 and pays tribute to Tintin, the world-famous Belgian comic. Earlier this year, Amare was presented to the world which is the most recent Belgian Icon in cooperation with the music festival Tomorrowland. The third Belgian Icon currently in the fleet is Trident, the official plane of the Belgian Red Devils and Red Flames, respectively the male and female national football teams.

These are the previous Belgian Icons:

Magritte was part of the fleet between 2016 and 2021. The aircraft was a homage to René Magritte, the Belgian surrealistic painter.

Aerosmurf smurfed the fleet between 2018 and 2023. This plane also took shape during a design contest organized by Brussels Airlines.

Flemish painter Pieter Bruegel the Elder, a Belgian icon from the 16th century, travelled the world between 2019 and 2023.