16 February, 2023

KLM offers passengers more Thalys seats to and from Brussels


KLM has purchased additional seats on four Thalys trains for transfer passengers travelling between Amsterdam and Brussels this summer. The extra seats form part of KLM’s efforts to scale down its four daily flights still operated between Amsterdam and Brussels. The extended air/rail product will be available from 26 March.

This capacity expansion follows the KLM-Thalys pilot project (July to October 2022), when the airline replaced one of its daily flights between Amsterdam and Brussels with a rail service. Starting 26 March, passengers transferring between Amsterdam and Brussels will enjoy more opportunities to travel by rail instead of air on this route, with the integrated air/rail product being offered on five different trains.

Action Plan for Rail and Air Services

KLM is a staunch advocate of the Dutch Action Plan for Rail and Air Services, aimed at improving international train travel as an alternative to flying at six priority destinations (Brussels, Paris, London, Düsseldorf, Frankfurt and Berlin). The Action Plan was drawn up in late 2020 by Amsterdam Airport Schiphol, Dutch rail network operator ProRail, KLM and NS Dutch Railways. KLM’s approach to sustainability focuses on reducing emissions and noise impact, and the ongoing development of its air/rail product forms part of these efforts.

Evaluation of pilot

During the 2022 pilot, customer surveys showed that several improvements were needed such as easier transfers for air/rail passengers at Schiphol, assists for rail customers with luggage, and communication with customers – especially non-European passengers, who are often unfamiliar with Thalys. These obstacles must be removed before KLM can permanently replace flights to and from Brussels with rail capacity. To accomplish this, KLM will need all of its Action Plan partners to cooperate. After all, it has no control over the trains, the railway platforms or the airport.

Boet Kreiken, Executive Vice President Customer Experience KLM said:  "We’re proud to be expanding this air/rail product. We remain fully committed to ensuring a smooth customer journey, making the train an ever-better alternative to air on short‑haul routes in Europe. We’re working closely with our partners to achieve the necessary improvements for our customers."








American Express opens new Centurion lounge at Seattle-Tacoma International Airport

American Express has opened a new Centurion Lounge at Seattle-Tacoma International Airport (SEA). The new lounge is nearly triple the size of the original Centurion Lounge at SEA and now located in the newly created mezzanine level of the Central Terminal post-security. 




It features spectacular views of the airfield and iconic Olympic mountains, ample room for guests to relax or work before their flight, and a locally-inspired menu from Seattle-based Communion Restaurant and Bar Executive Chef Kristi Brown. Plus, the new location includes “Blue Roast by American Express,” a coffee bar serving speciality coffee, espresso drinks, and cold brew from local Seattle roaster Caffè Umbria, and a one-of-a-kind mural of the Seattle skyline made from coffee beans by celebrated artist Harold Caudio.

“The new Centurion Lounge at Seattle-Tacoma International Airport delivers exactly what Card Members want while travelling – more space to relax and recharge and fantastic food and drink,” said Pablo Rivero, Vice President & General Manager, Global Lounge Experiences. “Inspired by the vibrant Seattle dining and coffee scene, this lounge showcases the best of what Seattle has to offer, including a custom menu from the talented Chef Kristi Brown and our first full-service coffee bar with locally-roasted beans Seattle is known for.”

A Taste of “Seattle Soul”


Chef Kristi Brown, James Beard Award semifinalist and owner and chef of Seattle-based Communion Restaurant and Bar, will bring her signature “Seattle Soul” cuisine to the lounge. Her cuisine uses fresh local ingredients honouring traditional soul food and flavours from communities represented in the Pacific Northwest, including Southeast Asia and East and West Africa. The menu at the Centurion Lounge at SEA will feature dishes like Trinidadian Spiced Pork Belly, Blackened Chicken Cobb Salad, and "Peach Cobbla” French Toast, her twist on the traditional breakfast treat.

Glassdoor names Delta one of its ‘Best Places to Work’ for 7th year

For the seventh year, Delta has been ranked the top airline on Glassdoor’s “Best Places to Work" list.

Each year, Glassdoor reviews the input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment to determine the top 100 large companies.

"Delta’s place on this list is a testament to our people, who are the Delta Difference,” said Joanne Smith, Executive Vice President and Chief People Officer. “We’re powered by our people and strive to put those words into action by centring the employee experience in our business.”

Glassdoor determines which companies make the list during a year-long eligibility period, where employees must meet certain criteria. Employers considered for the U.S. large companies list must have received at least 75 ratings for each of the nine workplace attributes – overall company rating; career opportunities; diversity and inclusion; compensation and benefits; culture and values; senior management; work-life balance; recommend to a friend; and six-month business outlook. The final list is compiled using Glassdoor's proprietary awards algorithm, led by its Economic Research Team, and takes into account the quantity, quality and consistency of reviews.







Virgin Orbit Update on UK Mission Anomaly

Virgin Orbit Update on UK Mission Anomaly


On 9 January 2023, during the first attempted orbital launch from the United Kingdom, Virgin Orbit’s LauncherOne experienced an anomaly, leading to a premature shutdown of the rocket and failure to reach orbit.

Virgin Orbit began its investigation into the failure within hours of the conclusion of the mission, under the leadership of distinguished aerospace veteran Jim Sponnick and Virgin Orbit Chief Engineer Chad Foerster. The failure investigation team received immediate access to extensive telemetry data collected during the mission from the ground stations in the UK, Ireland, and Spain, as well as systems onboard its carrier aircraft, providing a robust dataset that the investigation team has thoroughly examined.

The investigation includes oversight by U.S. Federal Aviation Administration and the UK Air Accidents Investigation Branch (acting as the Space Accident Investigation Authority (SAIA) for the United Kingdom) and also participation by personnel from the Department of Defense, National Transportation Safety Board, and the National Reconnaissance Office. The U.K. Civil Aviation Authority will also be involved in investigation process.

15 February, 2023

Avinor ANS, the air navigation service provider (ANSP) of Norway, this month, began using Aireon's market-leading, space-based automatic dependent surveillance-broadcast (ADS-B) data to support air traffic operations across the entire Bodø Oceanic Flight Information Region

Avinor ANS, the air navigation service provider (ANSP) of Norway, this month, began using Aireon's market-leading, space-based automatic dependent surveillance-broadcast (ADS-B) data to support air traffic operations across the entire Bodø Oceanic Flight Information Region (OFIR).

In April 2022, Avinor ANS started using Aireon ADS-B data for the Bodø OFIR in oceanic environments, below FL 100, with the primary intention of serving the robust helicopter operations and search and rescue missions in the Barents Sea. Since then, Avinor ANS reported the Aireon space-based ADS-B helped improve safety and drive operational efficiencies in the region, including the ability to reduce separation for helicopters. In addition, Avinor concluded that space-based ADS-B performed as well as their ground-based systems over terrestrial airspace.


"We were extremely pleased with the reliability and operational performance of the data in the lower-level airspace," said Tormod Rangnes, Director En-Route Services, Avinor ANS. "Expanded use of the Aireon data will allow Avinor ANS to achieve new levels of safety and operational efficiencies in 2023 and beyond."


New Centurion Lounge opens at Seattle-Tacoma International Airport (SEA)

American Express has opened a new Centurion Lounge at Seattle-Tacoma International Airport (SEA). The new lounge is nearly triple the size of the original Centurion Lounge at SEA and now located in the newly created mezzanine level of the Central Terminal post-security. 




It features spectacular views of the airfield and iconic Olympic mountains, ample room for guests to relax or work before their flight, and a locally-inspired menu from Seattle-based Communion Restaurant and Bar Executive Chef Kristi Brown. Plus, the new location includes “Blue Roast by American Express,” a coffee bar serving speciality coffee, espresso drinks, and cold brew from local Seattle roaster Caffè Umbria, and a one-of-a-kind mural of the Seattle skyline made from coffee beans by celebrated artist Harold Caudio.

“The new Centurion Lounge at Seattle-Tacoma International Airport delivers exactly what Card Members want while travelling – more space to relax and recharge and fantastic food and drink,” said Pablo Rivero, Vice President & General Manager, Global Lounge Experiences. “Inspired by the vibrant Seattle dining and coffee scene, this lounge showcases the best of what Seattle has to offer, including a custom menu from the talented Chef Kristi Brown and our first full-service coffee bar with locally-roasted beans Seattle is known for.”

A Taste of “Seattle Soul”


Chef Kristi Brown, James Beard Award semifinalist and owner and chef of Seattle-based Communion Restaurant and Bar, will bring her signature “Seattle Soul” cuisine to the lounge. Her cuisine uses fresh local ingredients honouring traditional soul food and flavours from communities represented in the Pacific Northwest, including Southeast Asia and East and West Africa. The menu at the Centurion Lounge at SEA will feature dishes like Trinidadian Spiced Pork Belly, Blackened Chicken Cobb Salad, and "Peach Cobbla” French Toast, her twist on the traditional breakfast treat.

Joby Aviation begins final assembly of its first company-conforming eVTOL aircraft

Joby Aviation, Inc. confirmed this week it has begun the final assembly of what is believed to be the world’s first company-conforming electric, vertical take-off and landing (eVTOL) aircraft.

The aircraft, which is the first to be produced at Joby’s pilot manufacturing facility in Marina, California, has been manufactured in accordance with a released design and built according to a complete implementation of a quality management system, qualifying it as a company-conforming aircraft - an important step on the path to achieving the Federal Aviation Administration (FAA) type certification required to begin commercial passenger operations.

“Beginning final assembly of our first company-conforming aircraft is a critical achievement for Joby and a landmark for the wider eVTOL industry,” said Didier Papadopoulos, Head of Aircraft OEM at Joby.

“It unlocks the path ahead and allows us to exercise our quality management system in preparation for type certification and a subsequent production certification,” he added. “There is an incredible amount of work that goes into getting to this point and I’m very grateful for the energy and commitment of the team behind this achievement.”

Royal Air Force Air Cadets and Royal Aeronautical Society sign co-operation agreement

The Royal Air Force Air Cadets (RAFAC) and the Royal Aeronautical Society (RAeS) are pleased to announce the signing of a Co-operation Agreement between the two organisations to formalise their historic relationship.

As part of the Agreement, cadet graduates of the RAFAC Qualified Aerospace Instructors Course (QAIC) and other Scholarships will receive free Affiliate membership of the RAeS, and all Cadet Forces Adult Volunteers (CFAV) will be able to join the RAeS with no application fee.

Each year, two QAIC graduates will be given places on the RAeS Young Persons Committee, allowing for a flow of knowledge and ideas between the two organisations at the next generation level allowing for more opportunities to collaborate and work together on areas such as sustainability, talent attraction and retention as well as the future shape of the Society in the decades ahead.

All members of the Society, including Affiliates, gain access to careers advice together with support for a variety of training through the Aeroversity platform. The Society also helps with education choices, apprenticeships and degree programmes.

Air passengers call for more retail opportunities and slicker online checko

Air passengers call for more retail opportunities and slicker online checkout

 

83% of consumers are planning to fly to a leisure destination in the next six months

93% would buy services like excursions and car rental from their airline  if they could

56% would be more likely to spend on extras if the online buying experience improved to be more like retail, fashion and groceries

 

                 New survey data from travel tech company IBS Software, reveals a massive 93% of UK and US consumers would book more services with airlines given the chance - representing a huge opportunity for airlines. 


The study, which looked into UK and US airline passengers' expectations of airlines, shows that following a challenging period of travel uncertainty, passenger confidence is recovering with 83% of respondents planning to purchase tickets in the next six months. However, the research also points to airlines’ failings to maximise this opportunity with over a third (36%) of those asked stating that booking a flight online is more time consuming and complicated than other online retail experiences. 

As many as 56% of recent flyers would buy additional services from an airline if the booking and checkout online shopping experience was closer to that of fashion retailers and online food shops. One in ten even said they would book all elements of a holiday with their airline if they could. 

Finnair Group issues financial statements for January – 31 December 2022

Finnair has released the following statements regarding its performance for the last quater and the whole year of 2022.


During October - December revenue increased by 66.2% to 687.3 million euros (413.5).  Comparable operating result was 17.9 million euros (-65.2). The operating result was 38.0 million euros (-60.2), exceptionally high fuel price had an adverse cost impact of c. 94 million euros** year-on-year.
Cash funds were 1,524.4 million euros (1 265.7) and the equity ratio was 9.9 per cent (11.8).
Net cash flow from operating activities was 29.9 million euros (124.6), and net cash flow from investing activities was -54.3 million euros (-66.8).***

The number of passengers increased by 60.9% to 2.5 million and the carrier managed to get a passenger load factor was 72.3%.

January – December 2022

Aviation and Türkiye-Syria Earthquake Relief Efforts

                              The International Air Transport Association (IATA) expressed its deep condolences to the people of Türkiye and Syria who have been affected by the devastating earthquake in the region. IATA highlighted the important contributions from the aviation industry to the relief effort both with the immediate search-and-rescue efforts and for long-term humanitarian aid.

“This tragedy has deeply moved us and the world. On behalf of IATA member airlines, we express our deep sorrow to the people of Türkiye and Syria. Our thoughts are with all those who are impacted by this horrific event. We salute the heroic efforts of the rescue workers who have saved many people and continue to search for and look after survivors. Aviation is playing a major role in supporting these efforts and in delivering the humanitarian aid that will be critical in sustaining people through the recovery,” said Willie Walsh, IATA’s Director General.

In addition to the tremendous endeavours being undertaken by our members in the affected regions—namely Corendon Airlines, Freebird Airlines, MNG Airlines, Pegasus Airlines, SunExpress, SyrianAir and Turkish Airlines—airlines globally are making individual efforts to transport equipment, aid, and specialist personnel to the affected areas. Some of the airlines involved include:

East Midlands Airport anticipates a strong summer ahead

                             It is the first opportunity in 2023 that many families have had to get escape the UK winter, whether in search of sunnier weather in southern Europe or snow-capped mountain resorts.

Popular destinations include the Canary Islands where daytime temperatures at this time of year are in the high teens, while the winter sports market to Austria, France Switzerland and Bulgaria is catered for with flights to Salzburg, Chambery, Geneva and Sofia (Bulgaria).

Passengers using the airport this half-term will start to see changes to the layout of the food and drink outlets in the departure lounge. During the quieter weeks since Christmas, work began on refreshing Burger King while Pork and Pickle, Starbucks and Frankie and Benny’s are also undergoing a facelift ahead of the busier season which starts at Easter. This means extra seating for passengers as well as a more pleasant environment in which to relax before flights.

February half-term also provides a good opportunity for new recruits to experience a mini peak in passenger numbers. Following the airport’s recruitment drive, some new starters are already in post across the airport’s security, car parking and assisted travel teams. Recruitment is still ongoing ahead of the peak summer season, but good progress has been made to date. However, jobs are still available and anyone interested in finding out more should visit the careers pages on EMA’s website.

Airport bosses are optimistic that 2023 will be the year in which passenger numbers grow back to closer what they were pre-pandemic. Figures released this week show that EMA welcomed 3,267,290 passengers throughout the last 12 months (January 2022 – January 2023). This marked the airport’s first year of restriction-free operation since pre-Covid. But as the airlines that operate out of EMA respond to the increased demand by putting on more flights and increase the number of seats on sale, passenger numbers are expected to grow strongly this year.

Steve Griffiths, EMA’s Managing Director, said: “We’re delighted to welcome passengers to the airport this half-term, many of whom will be heading off somewhere exciting for a much-needed break. Although not yet our peak summer season, the next couple of weeks are a good indicator of passenger demand later in the year and it’s a good test of our readiness for what will be a fantastic summer for us and for our customers. We’re working flat out to ensure the experience for everyone who uses EMA is the best it can be this year.”

Big order for Airbus from Air India



 The Tata Group-owned Air India has announced its commitment to order 250 Airbus aircraft to boost its domestic and international operations. The commitment includes 140 A320neo and 70 A321neo single-aisle aircraft as well as 34 A350-1000 and six A350-900 wide-body jets that will mark a new era for the country as the all-new, long-range aircraft celebrates its debut in the Indian market.

The order aims to both modernise and expand the airline’s fleet with the objective of creating a larger and premium full-service carrier that will cater to the growing travel demand in the region. Deliveries are set to commence with the first A350-900 arriving by late-2023.

“Airbus has been a longstanding partner of Air India, and these new aircraft will play an important part in delivering Vihaan.AI, Air India’s comprehensive transformation and growth strategy,” said Campbell Wilson, CEO and MD, Air India. “A core element of this transformation is the significant expansion of our network, both domestically and internationally, coupled with the elevation of our on-ground and onboard product to world-class standards. This order marks the start of a new chapter for both Airbus and Air India.”

“This is a historic moment for Airbus and for Air India. India is on the verge of an international air travel revolution and we are honoured that our partnership with the Tatas and our aircraft solutions will write that new chapter for the country’s air-connectivity,” says Christian Scherer, Airbus Chief Commercial Officer and Head of International. “The A350’s unique capability will unlock the pent-up potential of India’s long-haul market, its technology, long reach and second to none comfort will enable new routes and passenger experience with better economics and enhanced sustainability. Alongside the A350s, the A320 Family fleets will be the efficient, versatile asset to continue democratising and decarbonising air travel in the country – from domestic, regional, up to international levels.”


Christian Scherer adds: “We salute Air India for its visionary strategy, picking the two reference aircraft types in each of their categories. We are thrilled and humbled to see these aircraft become the cornerstones of Air India’s renaissance. This fleet will propel the airline globally where it deserves to be - with the best.

Over the next decade, India will grow to have the largest population in the world, its economy will expand the fastest among the G20 nations, and a burgeoning middle class will spend more on air travel. As a result, passenger traffic in India will grow fast, including on the long-range markets in the U.S., Europe and Asia-Pacific that the A350 is well positioned to serve.

The A350 is the world’s most modern and efficient wide-body aircraft in the 300-410 seater category. The A350’s clean sheet design includes state-of-the-art technologies and aerodynamics delivering unmatched standards of efficiency and comfort. Its new generation engines and use of lightweight materials bring a 25 per cent advantage in fuel burn, operating costs and carbon dioxide (CO2) emissions, compared to previous generation competitor aircraft.

The aircraft offers a 3-class configuration cabin that is the quietest of any twin-aisle and offers passengers and crew the most modern in-flight products for the most comfortable long-range flying experience.

The A321neo is the longest-fuselage member of Airbus’ best-selling, single-aisle A320 Family, comfortably seating 180 to 220 passengers in a typical two-class layout, and as many as 244 in a higher-density arrangement. The A320neo has already set the standards as the world’s most comfortable short-to-medium-haul aircraft that typically accommodates from 140 to 170 passengers, with a maximum capacity of up to 180 travellers. Its environmental performance allows for at least 20 per cent less fuel burn and CO2 emissions as well as 50 per cent noise reduction, compared to previous generation aircraft.









AerCap operartes A321 to Turkey with humanitarian aid onboard.

Aircraft leasing firm AerCap has transported approximately 13 tonnes of humanitarian aid to Turkey, following the devastating earthquake, the firm confirmed on Tuesday. 

The freight, which was flown from Rotterdam to Antalya in Türkiye on board an Airbus A321 aircraft, includes clothing, baby food and power generators, and will be distributed by several humanitarian aid organizations who are on the ground providing assistance in the region.

Aengus Kelly, the CEO of AerCap said: "AerCap is proud to play its part in transporting emergency humanitarian aid to support the global response effort following the earthquake. Our thoughts and prayers are with the people of Türkiye and Syria at this very difficult time and all those impacted by this tragedy," 

Norse Atlantic Airways operated a total 229 flights in January with 74% of operated flights arrived within 15 minutes of the scheduled arrival time.

Norse continues to make good progress on its business plan to have its UK airline, Norse Atlantic UK, become a significant part of its operations, with the launch of ticket sales to two new destinations expected this week. The company is ramping up towards the summer 2023 season including having over half of its operational fleet based at London Gatwick. Forward bookings have been good, helped by a successful marketing campaign towards the end of December and through January.

During January, Norse Atlantic Airways recorded an aggregate load factor for the month of 52 per cent, including charter operations. Norse Atlantic Airways operated a total 229 flights. 74 per cent of operated flights arrived within 15 minutes of the scheduled arrival time. The company operated 98 per cent of scheduled flights, four cancellations occurred due to general strike action by the Ver.di union at Berlin airport involving airport staff in ground services and aviation security, the strikes were not connected to the airline or its employees. Norse Atlantic carried 35,150 passengers in January.

Building on the growing reputation of Norse Atlantic Airways as a dependable and reliable charter and ACMI operator, Norse completed 15 charter flights during the month of January.

During the month Norse Atlantic Airways announced the launch of ticket sales between Rome Fiumicino (FCO) and New York JFK. The new route will become the fifth European destination served by Norse from JFK, the daily service will begin operations on 19th June 2023.

Search