Southwest Airlines Co. launches its annual corporate citizenship reports, the One Report and the Diversity, Equity, and Inclusion (DEI) Report, highlighting the carrier's work across its corporate citizenship initiatives. The integrated reports provide a snapshot of financial; corporate social responsibility (CSR); environmental, social, and corporate governance (ESG) reporting; and DEI priorities at Southwest Airlines®.
Highlights from the annual reports include:
- The Nonstop to Net Zero sustainability strategy and updated environmental sustainability goals.
- Details on the launch of Southwest Airlines Renewable Ventures.
- Information about the transport of a record 137 million revenue passengers in 2023.
- How the carrier creates an environment of Belonging while investing in its People.
- Overview of the investments in Customer Experience improvements, such as upgraded WiFi fleet-wide1, digital bag tracking, larger bins, in-seat power, free same-day standby2, and enhancements to Southwest's Rapid Rewards program which make it easier for customers to achieve Tier Status3.
"When I accepted the CEO role, I was eager to focus our Company on several key initiatives, including our dedication to being a good citizen," said Bob Jordan, President & CEO of Southwest Airlines. "At Southwest, we're committing to a diverse and inclusive workforce, addressing our carbon emissions by driving toward a more sustainable future through our Nonstop to Net Zero strategy, and investing in partnerships that champion communities."
Southwest also celebrates its placement on Newsweek's America's Most Responsible Companies list for the second year in a row. Newsweek partnered with global research firm Statista to study the ESG initiatives of 2,000 companies and recognized the top 600 organizations for their holistic view of corporate responsibility encompassing all three pillars of ESG.
To view the 2023 One Report and learn more about Southwest's citizenship and DEI efforts, visit southwestonereport.com.