The UK's British Airways has officially thrown opened the doors to a luxurious new First lounge at New York’s JFK Terminal 7, to gold cardholders and customers travelling in the airline’s First cabin on the airline’s most coveted route across the Atlantic.
The space is the airline’s first long-haul lounge to showcase the new design direction that customers are already enjoying in Rome and Aberdeen, and which will be rolled out across other destinations including Geneva, San Francisco and Johannesburg. The refurbishment forms part of a £52 million investment in the British Airways customer experience at JFK’s Terminal 7.
The lounge is 60 % larger than its predecessor, covering more than 5,480 square feet the lounge has been designed with tailored zones, including a wine room which serves rooms at just the right temperature with the right amount of oxygen in it. There are more high-end alcoholic beverages than most New York bars and it will also have a new boutique menu, which is all about 'bowl food’!
Carolina Martinoli, British Airways’ Director of Brand and Customer Experience, said: “We fly thousands of customers between London and New York every week so we’re absolutely dedicated to making the experience as relaxing, comfortable and enjoyable as possible. There will be further investments at JFK planned for the future. We hope our guests enjoy using the new facilities as much as we’ve enjoyed designing them.”
It isn't surprising British Airways is spending so much money on facilities in New York as the route from London Heathrow to the city accounts for around 6% of the airline's global revenues.
(All photos Stuart Bailey www.StuartBaileyPhoto.com)
