All Nippon Airways (ANA) has been named as ATW 2018 Airline of the Year as is the second time the airline has won the top honour in the last five years.
ATW will hand over the award at its 44th Annual Airline Industry Achievement Awards Ceremony due to take place on 27th March at The Mansion House in Dublin, Ireland. The Airline Industry Achievement Awards aims to recognize excellence across a broad range of airline operations and are considered by many as the most coveted in the air transport industry.
To win ATW's Airline of the Year award, an airline has to demonstrate exceptional achievements as well as capabilities across operations, financial performance, customer service, safety and staff relations. The airlines' leadership must also demonstrate innovation and strategic thinking that is unique.
"With everything from its commitment to customer service to its global partnerships and superb management, ANA showed that it stood above its competitors,” said ATW editor-in-chief Karen Walker.
"We are honored to receive the Airline of the Year Award and to have been recognized for the dedicated efforts made at ANA," ANA president and CEO Yuji Hirako, said. "This has been a remarkable year for ANA as we continued to expand internationally, deliver the highest level of customer service and differentiate ourselves in the competitive airline industry."
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