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Sales and distribution strategy
American continues to evolve its sales and distribution strategy to address feedback from corporate and agency partners and regain lost share. In the third quarter, the airline renegotiated competitive contracts with a majority of the largest travel agencies and many of its top corporate customers, reintroduced Corporate Experience benefits for corporate travellers, and increased support for corporate and agency customers by adding sales account managers and sales support staff.
Operational performance
The American Airlines team demonstrated its continued resilience in the third quarter by quickly recovering from several irregular operations events, most notably the CrowdStrike outage and Hurricanes Debby and Helene. Despite the impact of these events, the American team delivered strong operational results in the third quarter, including the highest completion factor among U.S. network carriers and delivering the airline’s highest third-quarter load factor since the merger of American and US Airways in 2013.
Financial performance
American delivered earnings results ahead of prior guidance. The company produced record third-quarter revenue of $13.6 billion, an increase of 1.2% year over year. On a GAAP basis, the company produced an operating margin of 0.7% in the quarter. Excluding the impact of net special items1, the company produced an adjusted operating margin of 4.7% in the quarter.
Balance sheet and liquidity
American continued to strengthen its balance sheet in the third quarter by reducing total debt2 by approximately $360 million. The company is more than $13 billion toward its goal of reducing total debt2 by $15 billion by the end of 2025. The company ended the quarter with approximately $11.8 billion of total available liquidity, comprised of cash and short-term investments plus undrawn capacity under revolving credit and other facilities.
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